Thank you for shopping at Porkahontas. If you are not entirely satisfied with your purchase, please follow the guidelines listed in this Policy.

This Policy is read subject to our Website Terms of Service (via the links provided above). In the event of conflict, the Terms in the Website Terms of Service shall prevail.

1. Review and Returns Upon delivery of your Order, you will have the opportunity to review the quality, quantity and content of the Products delivered, and whether they comply with your Order in particular. In case the delivery does not comply with your order requirements, kindly exercise your right to refuse the delivery.

Considering the nature and content of Porkahontas’ products (especially meat products), you cannot return any perishable Products which have been initially accepted.

2. Refunds

If you are dissatisfied with the any Product or delivery of your Order for any reason, please contact us at info@additiveasia.com as soon as possible. Depending on the nature of the complaint, we may either provide you with a full or partial credit or refund of the purchase price for that item. Exchanges are strictly not allowed Products which are perishable in nature. We may require the return or photographic documentation of any item with which you are dissatisfied before we provide you with a credit or refund.

Should you be dissatisfied with any non-food Product you purchased, you may return the particular Product within fourteen (14) days from the date you received the Product by contacting info@additiveasia.com and following the shipping instructions we supply. All returned Products must be unused and in their original packaging. After we receive your returned Product, we will issue you a refund for the price you paid for the Product (less any applicable shipping and handling charges).

If you have any questions, queries, comments, or other feedback regarding this Returns & Refunds Policy, please contact us at info@additiveasia.com for assistance.